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Title: 4 must Know Tips For Pricing Your Services Category: Customer-Service Submitted By: Sandra Martini <--More? Date Posted: 2006-07-31 Rating: (?) Not Yet Rated Wordcount: 717
Article: Copyright 2006 Sandra P. MartiniOne of the worst moments in a business owner’s life is that silent moment between when you quote your rate to a potential client and his respon... see more
Title: 5 Action Ideas To Deal With Difficult People Category: Customer-Service Submitted By: Alan Fairweather <--More? Date Posted: 2006-07-31 Rating: (?) Not Yet Rated Wordcount: 660
Article: When was the last time you had to deal with a difficult customer? It was probably and external customer but perhaps it was an internal customer, such as a member of your team,... see more
Title: Butchering Customer Service Category: Customer-Service Submitted By: Kate Zabriskie <--More? Date Posted: 2006-07-31 Rating: (?) Not Yet Rated Wordcount: 1016
Article: All businesses strive to provide excellent customer service, but there`s a fine line between service and servility. Extreme servility is called obsequiousness. Now there`s a w... see more
Title: Check Cashing Policies Category: Customer-Service Submitted By: Jason Gluckman <--More? Date Posted: 2006-07-31 Rating: (?) Not Yet Rated Wordcount: 272
Article: Customer service is the most important concept in financial services. Check cashing is an important service that is done either at banks or independent check cashing businesse... see more
Title: Communicate To Succeed Category: Customer-Service Submitted By: Kelley Robertson <--More? Date Posted: 2006-07-31 Rating: (?) Not Yet Rated Wordcount: 878
Article: During a recent visit to a local electronics retailer the sales person I usually dealt with was engaged with another customer so someone else helped me and answered my questio... see more
Title: Cross-selling - It's About Connecting With Customers Category: Customer-Service Submitted By: Terence Traut <--More? Date Posted: 2006-07-31 Rating: (?) Not Yet Rated Wordcount: 1079
Article: What do TiVo®, XM Radio®, and the Do-Not-Call List have i.common? They represent the collective voice of the prospective saying, śleave me alone, do not annoy me wit.commercia... see more
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