---

Title: Can Web Service Companies Do Without 24x7 Dotcom-monitor Support?
Category: Customer-Service
Submitted By: Alexander Bogoslav <--More?
Date Posted: 2006-07-31
Rating: (?) Not Yet Rated
Wordcount: 1083

Article: 
The backgroundEnterprises worldwide have embraced ‘Web services’ as the preferred middleware technology for integrating their Web-enabled, e-business applications. Hundreds of... see more

---

Title: It's All About The Customer Part Ii
Category: Customer-Service
Submitted By: Don Dennison <--More?
Date Posted: 2006-07-31
Rating: (?) Not Yet Rated
Wordcount: 421

Article: 
In this article, let`s talk about two stories that illustrate great flag-waving service. One of the stories recently happened to me. As a business consultant, one of my client... see more

---

Title: What's Your S-e-r-v- U Quotient? Surprise, Extras, Remembrance & The Very, Unexpected.
Category: Customer-Service
Submitted By: Rosemary Rein <--More?
Date Posted: 2006-07-31
Rating: (?) Not Yet Rated
Wordcount: 632

Article: 
I was sitting at a new hip day spa and salon when the entire staff of stylists and technicians suddenly disappeared. œWait a minute! Where are you going? I™m wrapped in foil! ... see more