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Title: Blocks To Customer Focus
Category: Customer-Service
Submitted By: Jim Clemmer <--More?
Date Posted: 2006-07-31
Rating: (?) Not Yet Rated
Wordcount: 728
Article:
serve customers. In reality, they serve themselves." The problem is that most organizations only talk about customer service improvement. Many executives don`t understand what... see more
Title: Cross-selling Training
Category: Customer-Service
Submitted By: Terence Traut <--More?
Date Posted: 2006-07-31
Rating: (?) Not Yet Rated
Wordcount: 1244
Article:
Mos.companies train their customer service representatives to ask questions to solve problems. Cross-selling is extending those existing skills since selling really good probl... see more
Title: Customer Loyalty - Multi-national Strategy On Mini Budget
Category: Customer-Service
Submitted By: Paul Hathaway <--More?
Date Posted: 2006-07-31
Rating: (?) Not Yet Rated
Wordcount: 723
Article:
By nature loyalty is fleeting. It is built on the strength of the relationship between a customer and a business. Fill in the following blanks. My favourite drink is My favour... see more
Title: Delivering Great Customer Service - 10 Tips
Category: Customer-Service
Submitted By: Jane-michèle Clark <--More?
Date Posted: 2006-07-31
Rating: (?) Not Yet Rated
Wordcount: 1552
Article:
you won’t be profitable for long unless you have a solid customer retention strategy in place and in action. It’s the actions that count not what you say you’ll do, or what th... see more
Title: Employees Are Your Greatest Asset!
Category: Customer-Service
Submitted By: Donald Aleksy <--More?
Date Posted: 2006-07-31
Rating: (?) Not Yet Rated
Wordcount: 486
Article:
ked employee`s what they need to do the job. Prosperous entrepreneurs have seized the idea of allowing employees to create their enthusiasm. What do they want? ¢ A sense of ac... see more
Title: Hiring Talent: Michael Jordan Vs. Myself
Category: Customer-Service
Submitted By: Albert Barneto <--More?
Date Posted: 2006-07-31
Rating: (?) Not Yet Rated
Wordcount: 709
Article:
Hiring Talent: Michael Jordan vs. Myself Hiring for "Signature Service" The importance of hiring natural talent to be the face of your restaurant and the process of hiring emp... see more
Title: How To Keep Your Customers Coming Back
Category: Customer-Service
Submitted By: Abe Cherian <--More?
Date Posted: 2006-07-31
Rating: (?) Not Yet Rated
Wordcount: 1254
Article:
livery you do. Attach a little note saying, "Here`s a little something for you to enjoy." You will not believe the impact this will have on how people remember you and Your bu... see more
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